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People feature

CRM

Turn visitors into members. Automatically.

Every visitor, tour, guest booking, and waitlist signup automatically becomes a lead in your pipeline. No manual data entry, no separate CRM tool, no spreadsheets. Deskie tracks every interaction, suggests when to follow up, and moves stale leads through stages automatically. You see who needs attention, who's going cold, and who's ready to convert. All from one screen.

  • Auto-Created Leads

    Tours, visitors, guests, and waitlist entries become leads instantly. No manual work.

  • Visual Pipeline

    Kanban board with drag-and-drop across New, Engaged, At Risk, Won, Lost, and Archived stages.

  • Email & SMS Templates

    Context-aware templates that adapt based on lead source and pipeline stage.

  • Auto-Decay

    Inactive leads automatically move to At Risk (15 days) then Archived (30 days). Your pipeline stays clean.

New3
NT

Natalie Torres

Tour
MW

Marcus Webb

Visitor
PP

Priya Patel

Waitlist
Engaged2
SC

Sarah Chen

Tour
JO

James Okafor

Visitor
At Risk2
LM

Leo Mendez

Waitlist
DO

Dana Ortiz

Tour

Pipeline Overview

34 total leads across 6 stages

New

8

Engaged

5

At Risk

3

Won

12

Lost

2

Archived

4

Subj:Great meeting you!

Template

Tour Follow-UpMembership InfoCustom

Hi Natalie,

It was great meeting you on the tour today! I wanted to follow up and share more details about our Private Office options...

We have availability starting next month. Happy to answer any questions.

Send
Save Draft

Auto-Decay Timeline

Leads automatically move stages based on inactivity

New

Day 1

At Risk

Day 15

Archived

Day 30

LM

Leo Mendez

Last activity: 14 days ago

At Risk

Moves to Archived in 16 days

Automatic lead creation

Every time someone books a tour, checks in as a visitor, makes a guest booking, or joins your waitlist, a lead is automatically created in your CRM. No extra steps, no copy-pasting from one system to another.

Pipeline management

A visual kanban board shows every lead organized by stage. Drag cards between columns or let the auto-decay system handle stale leads. Cold indicators show which leads are cooling down so you know where to focus.

Contextual outreach

Send emails and texts directly from each lead's profile. Templates adapt based on the lead source. A tour follow-up is different from a visitor check-in. Every interaction is logged in the activity timeline.

Next Step reminders

Set what should happen next for each lead and when. The next step is always visible on the lead card and in the detail view so nothing falls through the cracks.

Frequently asked questions

Common questions about Deskie pricing and features.

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CRM | Deskie